Need Support?

Grundig is here to help you.

User Manuals

Search for your appliance model Number

Contact Us

Want to get in touch? We'd love to hear from you.

 

 

Register Banner

Do you need any technical assistance?

Visit our Service Finder Page

Popular Questions

The oven light is a special bulb that can resist high temperatures. Before replacing it, make sure that your oven is off and cool. Consult your user manual to locate the bulb. If you’re having trouble finding your manual, download it here using your product’s model number.  

 

Remove the lamp cover and the bulb by turning them anti-clockwise. Replace light bulb with the same type as specified in the user manual. Secure the bulb in position by turning it clockwise. Replace the cover and turn it clockwise too.

Yes, this is normal.

 

When gas burns, the primary combustion products are carbon dioxide and water in the form of steam. This causes some fogging as the oven heats up. Once the oven reaches the set temperature, the moisture will dissipate, and the fog will clear up. Foods that have high moisture levels like turkey and fish may cause more condensation than usual.

Yes, this is normal.

 

When gas burns, the primary combustion products are carbon dioxide and water in the form of steam. This causes some fogging as the oven heats up. Once the oven reaches the set temperature, the moisture will dissipate, and the fog will clear up. Foods that have high moisture levels like turkey and fish may cause more condensation than usual.

Yes, this is normal.

 

When gas burns, the primary combustion products are carbon dioxide and water in the form of steam. This causes some fogging as the oven heats up. Once the oven reaches the set temperature, the moisture will dissipate, and the fog will clear up. Foods that have high moisture levels like turkey and fish may cause more condensation than usual.

This means that the child lock is activated. You can’t make any changes to programmes, temperature, speed or additional functions while the lock is active.

To deactivate the child lock, press the first and second additional function buttons simultaneously for three seconds while any programme is running. The lights on the buttons will flash while you do so.

You can also switch the programme selection knob to the On/Off position when no programme is running to deactivate the lock.

The procedure to activate/deactivate the child lock may vary depending on your model. If the procedures described above do not work, consult your user manual. If you’re having trouble finding your manual, download it here using your product’s model number.

When the door isn’t sealed properly, your tumble dryer may leak water. To prevent this, check the inner surfaces of the door and clean any lint that has accumulated on the seals. You can wipe the seals with a soft damp cloth.

It’s normal for heat pump tumble dryers to make a metallic noise. The pump compressor makes a metallic sound while functioning. This isn’t a malfunction. If you hear more of a scraping sound, check the drum for foreign objects and remove them. If your appliance isn’t operating normally while making this noise, contact an authorized service agent.

general-cta-image

We're here for you!

Whether you need product advice, went to purchase accessories or simply want to give feedback - we're here for you.

Need more support?

Find FAQ's, video guides, articles and more.